Accessibility Statement

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Arbitration

In accordance with section 16 of the Act on Equal Opportunities for Persons with Disabilities, an Arbitration Service has been set up within the office of the Federal Government Commissioner for Matters relating to Persons with Disabilities. The task of the Arbitration Service is to provide support for out-of-court dispute resolution in cases of conflicts between persons with disabilities and the federal authorities.

If you are not satisfied with the response from the contact referred to above, you can turn to the Arbitration Service for assistance. This is not a matter of determining a winner or a loser. Rather, the aim is, with the help of the Arbitration Service, to jointly find an out-of-court solution to a problem. The arbitration procedure is free of charge. You do not have to involve a lawyer as legal counsel either. Full information about arbitration proceedings is available on the website of the Arbitration Service. There you can read about how the arbitration process works and how you can apply for arbitration.

The Arbitration Service can be contacted at the following address:

Arbitration Service pursuant to the Act on Equal Opportunities for Persons with Disabilities at the office of the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstr. 53
10117 Berlin
Germany

Tel.: +49 (0)30 18 527 – 2805
Fax: +49 (0)30 18 527 – 2901